Shipping Policy

Shipping & Returns

Shipping FAQs

We offer Free Standard Shipping to all US-based addresses. Orders are typically processed and shipped within 1-3 business days after payment confirmation. Shipping times may vary depending on your location. You will receive a tracking number via email once your order has been shipped.

My package was marked delivered but I haven’t received it.

Please contact us at

Incorrect/Undelivered Addresses

Nature Sustained is not responsible for missed deliveries or undeliverable addresses. Customers are responsible for orders if shipping addresses are entered incorrectly. Please contact us immediately if you enter any information incorrectly, and we will do our best to update your order if your order has not been shipped yet.

Where do you ship?

We currently only ship within the US.

What do you charge for shipping?

We offer Free Standard Shipping on every purchase.

Can I ship to a P.O. box?

Yes, we ship to any US address.

Returns Policy

If your Nature Sustained product(s) are not perfect for your skin, please contact us within 30 days of the delivery date and include your order number and contact information.